Category: Technology (rss)
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The Solution To An Age Old Phone Support Problem

Apr 20, 2014 7:05 PM
Rating: (Total Clicks 12)

One of the most frequent complaints about companies is their phone support. You probably have your own war story about trying to reach out to an Internet-based service, bank, or other organization by phone and being kept waiting in voice-prompt-hell. Or you might simply be annoyed by entering your verification info at the automated voice […] (translate)

Why Is Ignoring Customer Support Wrong?

Apr 20, 2014 6:50 PM
Rating: (Total Clicks 8)

Your customer expects support from you in time of need You would not be able to help your business in any way possible if its customer base reduces beyond a specified limit. At the end of the day, it is business and not charity. A prolonged period of worldwide economic instability and financial meltdown saw […] (translate)

Sci-fi Goggles For Cancer Surgeons – Technology At Its Best

Apr 20, 2014 6:50 PM
Rating: (Total Clicks 4)

Technology, as we know, is continuously advancing in leaps and bounds. But putting it to use in the health world can be a challenge, particularly when the risks involved in health can be fatal. However, many medical researchers are successfully attempting to solve the setbacks they face in the increasingly strenuous medical environment. Researchers in […] (translate)

How to Choose the Best Domain Name for Your Brand

Apr 18, 2014 9:35 PM
Rating: (Total Clicks 13)

Choosing a domain name for your brand, be it business or product should be considered an integral part of naming the business or the product itself. This can be quite hectic and confusing but still manageable with the right perspective. Whether yours is a new entrant to the market or an existing brand, a number […] (translate)

Hot Links!

Apr 18, 2014 9:35 PM
Rating: (Total Clicks 4)

AS AN EVENT APART Seattle closes, and we prepare for a sold-out Boston show, we want to share some of the helpful reviews, summaries, notes, and web links that An Event Apart Seattle inspired. Please enjoy: Hot Links From An Event Apart Seattle. (translate)

Starting An E-Commerce Site

Apr 18, 2014 7:40 PM
Rating: (Total Clicks 6)

If you want to start an e-commerce site, you should develop a well-thought-out and bulletproof plan. The competition is stiff and it is not easy to unseat established companies. However, if you know what to do and how to build the best site, you can succeed. While still an uphill battle, with these four steps, […] (translate)

Facebook Unveils It’s Recent News Feed Redesign

Apr 18, 2014 7:40 PM
Rating: (Total Clicks 5)

Facebook, the world’€™s most popular and admired social media site has finally launched its revamped look, redefining it with features manifold. With a decade of dominance in the social networking domain, Facebook has finally unveiled its latest impressive design after months of painstaking efforts. Changing the very essence of life, social media has been one […] (translate)

The Practice

Apr 18, 2014 7:34 PM
Rating: (Total Clicks 4)

Typekit Practice is a fine new typography resource. Congrats & thanks @nicewebtype @typekit ! http://t.co/LncTpApUku pic.twitter.com/AVntKX6Ntn — Jeffrey Zeldman (@zeldman) April 18, 2014 (translate)

M2M, IoT, and the invisibility of ubiquity

Apr 18, 2014 11:24 AM
Rating: (Total Clicks 7)

I started writing this post to respond to the question: “What is the difference between machine-to-machine (M2M) and the Internet of Things (IoT)?” It turns out, a post answering that question isn’t really necessary. There is already a pretty good … (translate)

Four short links: 18 April 2014

Apr 18, 2014 11:24 AM
Rating: (Total Clicks 9)

16 Interviewing Tips for User Studies — these apply to many situations beyond user interviews, too. The Backlash Against Big Data contd. (Mike Loukides) — Learn to be a data skeptic. That doesn’t mean becoming skeptical about the value of … (translate)

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